This Privacy Policy describes how Al Qemma Legal Translation (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you use our website (the “Website”) or our translation services (the “Services”).
- Information We Collect
We collect several types of information from and about users of the Website and our Services:
- Personal Information: This information may include your name, email address, phone number, and any other information you provide to us when you place an order, contact us, or create an account.
- Document Information: When you submit a document for translation, we may collect information about the document, such as the file type, language pair, and content.
- Usage Data: We may automatically collect certain information about your use of the Website and Services, such as your IP address, browser type, operating system, the pages you visit, and the time and date of your visit.
2- How We Use Your Information
We use the information we collect for the following purposes:
- To provide and fulfill your requests for translation services.
- To communicate with you about your orders, including sending you quotes, invoices, and updates on the status of your translations.
- To improve the Website and Services.
- To send you marketing communications, if you opt-in to receive them.
- To comply with legal and regulatory requirements.
3- Sharing Your Information
We may share your information with third-party service providers who assist us in operating the Website and providing the Services, such as translation professionals, payment processors, and email marketing providers. We will only share your information with these providers to the extent necessary to provide the Services and will require them to protect your information in accordance with this Privacy Policy.
We may also disclose your information if required to do so by law or in the good faith belief that such disclosure is necessary to protect our rights or the rights of others.
4- Data Retention
We will retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
5- Your Choices
You have certain choices regarding your personal information:
- You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in any marketing email we send you.
- You can access and update your personal information by contacting us.
6- Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.
7- Children’s Privacy
Our Website and Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. We will take steps to remove the information from our systems.
8- Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on the Website. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.
9- Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: info@qmadxb.com
- Phone: +971 50 192 0810
- Address: Business Bay, The Exchange Tower, 25th Floor, Office No. 2501, Dubai, UAE
10- Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of the United Arab Emirates
11. RELEASE OF YOUR DATA FOR LEGAL PURPOSES
At times it may become necessary or desirable to Al Qemma Legal Translation , for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.
Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.
12. AMENDMENTS
We may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will update this page accordingly and require you to accept the amendments in order to be permitted to continue using our services.